Junior application support engineer (full-time)

XTM International develop and sell XTM, a web-based, translation management system (TMS) with an integrated Computer Aided Translation (CAT) tool.

Our mission is to help enterprises reach global markets more efficiently by creating, delivering and supporting an industry leading, easy to use platform to automate and manage all aspects of the localization process.

XTM is the complete translation solution for enterprises, LSPs and freelance translators. The system stores all linguistic assets and project data centrally, allowing users to collaborate on translation tasks, leveraging translation memory and terminology in real time. The flexible and automated workflow streamlines work and provides project managers with an up to date view of the project status. XTM is a modular system with an extensive web service API that allows integration with third-party systems.

XTM Cloud is the SaaS version of the software, while XTM Suite is the traditionally licenced application for installation on client’s servers.

XTM is cost effective, easy to use and reduces the technical barriers to installing and maintaining advanced CAT tools. Our customers around the globe, who benefit from the latest technology, include organizations of all sizes from freelance translators to the largest translation agencies and enterprises. 

Work mainly during standard office hours (starting at 8:00/9:00 AM) with: 1 week of remote afternoon shifts every two months (starting at 4 PM) 1 week of extra paid remote nightshifts every month 1 weekend extra paid on-call duty every two months 2 days of remote work per dayshift week (after 3 months of employment)
Wymagania
  • Strong computer skills
  • Technical mindset
  • Analytical thinking
  • High interpersonal and communication skills
  • Advanced English (min. B2) in writing and speaking is a must
  • Good knowledge of Linux command lines and SQL queries
  • Quick learner
Zadania
  • Provide second level technical support for corporate users
  • Analysis of application issues
  • Gathering data and handing them over for further technical analysis
  • Interact with other IT departments in order to avoid or solve incidents and services requests
  • Actively participate in knowledge sharing with colleagues for the creation and implementation of best practice of users' support
Dane oferty
  • Rodzaj umowy: Nie określono
  • Branża: IT
  • Region: wielkopolskie
  • Miasto: Poznań
  • Wynagrodzenie: Tak
Ref: CDV/847/10/2020
Oferta ważna do: 2020-11-30
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